Frequently Asked Questions
FAQ's
Ayuna is a centralized data hub designed to proactively engage your constituents. By having all of your users interacting with one database you are able to engage, support, and serve your community more efficiently. Automated communication, event management, donor retention, project oversight, and actionable data all at your fingertips.
We provide ongoing support, including:
- Dedicated onboarding assistance
- Training for your team
- Continuous optimization and check-ins
Most organizations are up and running within 2 weeks. Our onboarding includes:
- Data mapping and cleanup
- Dashboard setup tailored to your needs
- Training and automation build-out support
Yes! Ayuna dashboards are customizable per organization, and per user type so that each team member can see what is relevant to their day to day. You will be able to access our standard reports, as well as build custom reports to have insight into your data.
We take data security seriously. Your data is encrypted, stored securely, and never shared with third parties. We follow industry best practices to ensure your information remains protected.
Absolutely. We’d be happy to walk you through the platform and show the impact it can have for your organization. Start by navigating to the “Get Started” on the home screen.
That’s very common and not a problem. Part of our onboarding process includes helping you clean, structure, and unify your data so you can actually use it effectively.