What this policy covers
This Privacy Policy describes how Ayuna Core, Inc. ("Ayuna", "we", "us", or "our") collects, uses, stores, and protects information when you use our website at ayunacore.com, the Ayuna platform, and related services (together, the "Services"). It applies to Habitat for Humanity affiliates, their staff, volunteers, donors, homeowners, and other individuals who interact with the Services.
Information we collect
We collect information necessary to operate the platform and serve Habitat affiliates: • Account information: name, email address, phone number, job title, and affiliate name when you register or request a demo. • Platform usage data: logins, feature usage, and device/browser information to improve performance and security. • Affiliate data you choose to import or enter: volunteer records, donor information, build-site data, ReStore transactions, homeowner applications, and communication history. • Communications: emails, support requests, and feedback you send us. We do not collect payment card information directly. Payments are processed by third-party providers under their own terms.
How we use information
We use the information we collect to: • Provide, maintain, and improve the Ayuna platform. • Authenticate users and protect account security. • Communicate with you about your account, updates, and support requests. • Generate reports and insights you request for your affiliate's operations. • Comply with legal obligations and enforce our terms.
How we share information
We do not sell personal information. We share data only in limited circumstances: • With your affiliate: data entered into Ayuna is visible to authorized users within your affiliate according to the permissions you set. • Service providers: we use trusted vendors for hosting, analytics, email delivery, and customer support. They are contractually bound to use data only as instructed. • Legal compliance: we may disclose information if required by law, regulation, legal process, or to protect rights and safety. • Business transfers: if Ayuna is involved in a merger, acquisition, or sale of assets, data may be transferred as part of that transaction.
Data retention and deletion
We retain account and platform data for as long as your affiliate maintains an active Ayuna subscription or as needed to provide the Services. If your affiliate terminates its account, we will delete or anonymize data according to our data retention schedule and applicable legal requirements, unless retention is necessary for legitimate business or legal purposes.
Security
We implement administrative, technical, and physical safeguards designed to protect the information we process. This includes encryption in transit, access controls, audit logging, and regular security reviews. For more details, visit our Security page.
Your choices
You can update your account information by logging into Ayuna or contacting your affiliate administrator. You may also contact us to access, correct, or delete personal information we hold about you, subject to applicable law and your affiliate's records requirements.
Cookies and tracking
Our website uses cookies and similar technologies to understand how visitors use the site, remember preferences, and support analytics. You can control cookies through your browser settings.
Children's privacy
Ayuna is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated effective date. Continued use of the Services after changes means you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or how we handle data, please contact us at privacy@ayunacore.com or by mail at: Ayuna Core, Inc. Attn: Privacy [Address available upon request]
Built exclusively for Habitat for Humanity affiliates. Not affiliated with Habitat for Humanity International.
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